Volkswagen has been continuously striving to strengthen its foothold in the Indian passenger car market. The company aims to achieve a 3 percent market share over the next 5 years. Volkswagen has now launched a revolutionary add-on extended warranty option of up to 7 years or 125,000 kms whichever is earlier. Alternately, customers with an existing extended warranty also have the opportunity to buy add-on warranty for 1 year/20,000km whichever is earlier.
Commenting on the special initiative, Mr. Steffen Knapp, Director, Volkswagen Passenger Cars said, “At Volkswagen, offering our customers world-class services has been our constant effort. With the add-on warranty option and service value package, we are further enhancing our after-sales benefits, giving customers an ease-of-ownership, superior build quality, safety and increased product lifecycle for a fun-to-drive Volkswagen experience.”
Further, with torrential rains being witnessed in most parts of India, the company has announced a post-monsoon car enrichment and rejuvenation service across its carlines. This will help customers to refresh and correct minor damages that may have occurred while driving through the monsoon season. Customers buying the service Value package can also avail a complimentary 3M Interior Enrichment Treatment and special benefits on 3M Car Care products.
Both the Add-on warranty and Service Value Package have been created to provide existing and potential customers with peace-of-mind and a seamless after-sales service experience. Special benefits on service value packages will be available from 1st to 15th September 2018 across the extensive network of 121 Volkswagen dealerships in 104 cities in India.